After watching dozens of brilliant SaaS founders get buried in support tickets during their biggest growth moments, we built email support that actually understands both AppSumo deals and SaaS complexity.
The founders who succeed during AppSumo launches?
They quickly delegate support responsibilities so they can focus on what really matters: building the features and experiences that turn trial users into lifetime customers before those trial users request refunds. Because in SaaS, every refund is revenue you'll never get back.
Most virtual assistants treat your SaaS like an e-commerce store.
They don't understand API keys, integration issues, or how technical users, founders, and agency owners think.
Need to understand our offering better, or just have some questions?
Feel free to share them here.
DeskOwl is a specialized support service for SaaS founders. Our team comes from a content marketing agency background where we spent a decade working in SaaS marketing and operations.
We've seen too many great founders get stuck answering the same support questions instead of building the features that create real growth.
Our SaaS Experience
Your AppSumo success isn't measured by how fast you answer support emails.
It's measured by how many trial users become lifetime subscribers. That happens when you ship features, not when you live in your inbox.
If you're spending more than 2 hours daily on support emails, we should talk.
Schedule a quick 15-minute call to see if this makes sense for your situation.
Handcrafted with lots of love and over several cups of coffee ☕️
© 2025 DeskOwl. Built for SaaS founders who deserve better support
